Privacy Policy

Last updated 26 April 2018

 

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out an order or registration form.

 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, physical mailing address, or payment information. 

 

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

 

* To personalize your experience during email communication with Wix and ConvertKit.
(your information helps us to better respond to your individual needs)

 

* To improve our website using Google Analytics.
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

 

* To improve customer service using POWr forms for registration.
(your information helps us to more effectively respond to your customer service requests and support needs)

 

* To process transactions with PayPal.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 

* To send periodic emails with Wix and ConvertKit.

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

 

How do we protect your information?

We rely on security measures provided by the data processors (Wix, POWr, ConvertKit, Google Analytics, Facebook, and PayPal) to maintain the safety of your personal information when you place an order, complete a registration form, subscribe to our email list, or otherwise enter, submit, or access your personal information.

 

All payments are processed securely through PayPal and your payment information is NEVER stored by The Write Services as a data controller!

 

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

 

We use cookies to help us remember your login preferences, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

View our cookies policy HERE

 

Do we disclose any information to outside parties?

We do not sell, trade, rent, share, or otherwise transfer to outside parties your personally identifiable information (PII). This does not include trusted third parties (data processors) who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to maintain the confidentiality of your data. We may also release your information when we believe release is appropriate and required to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. 

 

Childrens' Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect or encourage the submission of any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.thewriteservices.com/terms

 

Your Consent

By using our site, you consent to our website privacy policy.

 

GDPR Compliance

The Write Services has striven to ensure compliance with the GDPR and protect the personally identifiable information of citizens of the European Union and extend that same level of protection to all users. 

     - Right to Access: To access the aggregate data we hold about you, email audrey@thewriteservices.com for a copy. 

     - Right to Erasure: to have your data held by The Write Services as a data controller, email audrey@thewriteservices.com. 

     - Data breaches: Should a data breach ever occur, we will inform users by email as soon as is reasonable after we are made aware.

                            Should we become aware of data breaches to any of our data processors, we will also inform you via email. 

     - How we use your data: The Write Services uses user-provided data in order to send email communications through Wix and ConvertKit, utilize Google Analytics to improve website performance, utilize Facebook Pixel to improve advertising by The Write Services and its subsidiaries, and process product and membership payments through POWr Forms and PayPal.

     - Data Storage Limitations: The Write Services only stores your information until you unsubscribe from our email list or cancel your membership. The Write Services will take all appropriate measures after such actions by You to delete your remaining information within a reasonable amount of time, usually THIRTY (30) days. 

     - Access: The Write Services as a data controller will only allow your data to be accessed by data processors such as Wix, Google, Facebook, ConvertKit, POWr Forms, and PayPal. The Write Services will never sell, rent, share, or otherwise provide your information to other third parties, especially not for marketing purposes. The only exception this rule would be to reasonably comply with law enforcement and government investigations. 

 

Changes to our Privacy Policy

As changes to our privacy policy are required, we will update the privacy policy on this page.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us by using the information below.

 

The Write Services 
PO Box 2204
Martinsburg, WV 25404
United States
audrey@thewriteservices.com

 

 

© 2016, 2017, 2018, 2019 by ​The Write Services Social Media Management, LLC

* This site utilizes Google Analytics to improve user experiences on our website and Facebook Pixel to improve our advertising. 

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